How do I get Plan Management?

You can ask for NDIS Plan Management at your initial planning or review meeting, by advising the planner or local area coordinator (LAC) of your choice. You can even use our 'Request for Plan Management Letter' to help make it easier. If you already have an NDIS plan that is self managed or agency managed you can request a 'Light Touch Review' by calling the NDIS on 1800 800 110 or your LAC and asking to have Plan Management included and funded in your plan.

How can I switch to MyIntegra Plan Management?

If you already have a plan manager and want to make the switch to MyIntegra Plan Management you can sign up online now or contact us on 1800 696 347. We’ll assist you in contacting your current plan manager to arrange the transition and ensure there are no disruptions to the payments of your supports. All we'll need is the name of your current plan management company.

What is Support Coordination?

NDIS Support Coordination is a service offered under the National Disability Insurance Scheme (NDIS) in Australia. It is designed to assist individuals with disabilities to implement their NDIS plans to achieve their goals and maximise their plan's benefits. Support Coordination involves working closely with a Support Coordinator, who can provide guidance, information, and practical assistance to you. The main objective of NDIS Support Coordination is to help you understand your NDIS plan, connect with appropriate service providers, and coordinate supports and services to ensure that your individual needs and goals are met.

How do I switch to MyIntegra Support Coordination?

Not all Support Coordinators are the same and you have your individual needs. You should find a Support Coordinator that suits your goals, depending on what’s most important to you. As an NDIS participant, you can switch Support Coordinators at any point in your NDIS plan. If your current Support Coordinator isn't meeting your expectations, you might want to make a change.

About MyIntegra

NDIS Plan Management and Support Coordination services focused on you.

Who we are

The role of MyIntegra

Navigating the NDIS and finding the support you need isn’t always easy. That’s why MyIntegra is here - to provide support focused on you and make a complex system simpler. Our plan management and support coordination teams are passionate about creating better outcomes for you. Together we’re one community working towards the same goals. And we’re continuously learning, building on our systems, knowledge and expertise to provide better support in the future.

Our goal is simple. To help you enjoy more freedom and control. We do this by taking the time to listen, understand and know the person behind the plan.

When a plan is managed with people at its centre, the entire system benefits. You’ll experience personalised guidance, local support, and greater control with us throughout your NDIS journey.

We tackle the time-consuming tasks so you don’t have to. Taking the admin off your hands means you can focus on achieving your goals. You’ll get the information you need, empowering you with knowledge.

We believe the systems should boost your potential to live life to the full. With our knowledge-sharing and transparent approach, you can make better, more informed decisions.

The best part is, as NDIS registered providers, our support coordination and plan management services are funded within your NDIS plan. This means no out-of-pocket costs for you to access our services.

Plan Management Support Coordination services

Our Experience

Our experienced allied health professionals, support coordinators, financial accountants and customer service representatives will help you to navigate, understand and implement your NDIS plan and budget.

Through partnerships with worldwide industry experts, we offer world-class tools and technologies, which are already helping tens of thousands of people to securely manage their disability budgets.

By selecting MyIntegra as your provider, you can be assured of:

Sound governance and management in all aspects of service planning and provision
A culture of continuous improvement and evidence-based practices
Services aligned with the National Disability Service Standards and Quality Management System

Our Accreditations

ISO 9001:2015 MyIntegra is accredited ISO 9001:2015 expiry May 2025. We are committed to operating in a continuous improvement and accountability framework through our certification for ‘Provision of Disability Support Services’.

Registered NDIS provider MyIntegra (Integrated Care Pty Ltd) is registered with the NDIS to provide Plan Management and Support Coordination in all states and territories of Australia.

Disability Intermediaries Australia MyIntegra is a proud member of Disability Intermediaries Australia, an industry group for providers of NDIS funded intermediary services (plan management and support coordination), who share a common interest in promoting the interests of people with disability to achieve their choice and control goals.

Here to help you to achieve your goals

You are the number one reason why we are in the plan management and support coordination business. Our vision, mission and values underpin everything we do to ensure we are always committed to providing the highest quality services to you, so you can achieve your goals.

Our vision

An intuitive and personalised NDIS experience so people living with disability can live to their full potential.

Our mission

Enabling better lives for people living with a disability. Transforming the NDIS experience alongside participants, community partners and support services so it works better for everyone.

OUR VALUES

Empowering you to achieve your goals.

We are committed to demonstrating our values and having integrity in every interaction you have with us.

Proactive

Our determination for a better NDIS experience makes us proactive by nature. We seek to ensure everyone stays connected and informed, ensuring our clients utilise their plan to their full potential, and our partners are always aware of what is happening.

Empathetic

We know accessing the NDIS can often be challenging and confusing. Many of our people have faced the same challenges, whether for ourselves or a loved one. With our lived experience and understanding, we can better help you navigate this challenging time and achieve better outcomes.

Connected

MyIntegra believes in the power of strong networks and human connections. Not only to support people with disability, but to strengthen entire communities. Together we can make a difference to your experience of people living with disability and create more inclusive communities.

Inclusive

Only with an inclusive mindset can we create better experiences and stronger communities for people living with disability. Everyone deserves to be a part of the conversation and empowered to make informed decisions about their support and realise their potential.

Determined

We leave no stone unturned or potential left undiscovered. Through sheer determination, we seek to find the right solution tailored to your needs and situation. Because everyone deserves to live their best life.

MEET THE TEAM

Our leadership team and Board

Barry Weinman Chief Executive Officer

Barry has consistently prioritised improving people's lives throughout his career. He values a customer-first approach to designing and implementing services. His goal is to ensure that participants' and carers' needs, wants, desires, and aspirations are met at MyIntegra. He has upheld these values throughout his career. Laying the foundation in his time as a Registered Nurse and working his way through as an Associate Medical Director. More recently, he held the position of Head of Customer Experience for the APM Group, supporting the company's NDIS and aged care businesses in delivering top-notch customer service.

Rodney Gibbs General Manager, Operations - Plan Management

Rodney is a valued member of MyIntegra's leadership team with over 20 years of experience in contact centre management and operations. He has held senior positions in companies such as nbn Australia, iiNet, Netspace, and OzEmail Internet. Rodney is skilled in managing large front-line and operational teams, and has a proven track record of achieving process improvements, customer retention, and industry-leading NPS results in his previous roles.

Imelda Todd General Manager, Operations - Support Coordination

Imelda is an experienced leader with over 28 years of expertise in delivering complex case management and support services to individuals with health, injury, disability, and medical conditions. She has held senior positions in hospital and community-based rehabilitation, insurance, and disability businesses. Imelda holds a degree in Occupational Therapy from the University of Sydney, along with post-graduate training in HRM, Ergonomics, and Insurance. She also has a Master's degree in Health Management.

Oneil Menezes General Manager, Technology

Oneil has extensive experience in project management, information technology, and leadership. He has worked in various healthcare roles before, helping people, communities, and organisations achieve their goals while minimising the use of resources and reducing waste. He joined MyIntegra in 2019 as a Senior Project Manager, where he has overseen multiple high-level projects and remains focused on continuous improvement.

Julie Carr Chairperson

Julie is an experienced senior executive and board director who has enjoyed a successful career in health, disability, and human services. She has held leadership and board positions in government, not-for-profit, and private sector organisations. Julie was instrumental in the rollout of the NDIS and played a key role in implementing clinical governance systems to support quality consumer-directed care. As an Australian Institute of Company Directors graduate, she has served on boards including the Disability Services Commission, Black Swan Health, Independent Living Centre of WA, and Therapy Focus.

Ian Gorton Board Member

Ian has an extensive career in hospital administration, health management, and health service planning. He has worked across public sector, private sector, and not-for-profits in acute, aged, and ambulatory care. Ian holds a Bachelor of Health Administration from the University of New South Wales and is a member of the Australasian College of Health Service Management.

Matt Cooper Board Member

Matt has had a varied and successful career path. Before joining APM in July 2017, Matt spent 12 years at PwC, a prominent global professional services firm, working in the Corporate Finance and Audit divisions. In his capacity as an advisor at PwC, Matt collaborated with not-for-profits and globally listed resource companies which has taken him from central Australia to Toronto, Canada.
Matt has also taken on multiple roles, including investor relations, financial reporting and analysis, treasury, and capital management. In 2023, he was appointed the position of Chief Financial Officer at APM.
Despite the breadth of his experiences, Matt regards APM as the pinnacle of his professional journey. He appreciates APM as the best workplace both professionally and culturally, emphasising the positive work environment and the camaraderie.

MYINTEGRA PLAN MANAGEMENT & SUPPORT COORDINATION

Navigating the
NDIS made easy

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About MyIntegra

The role of MyIntegra

Empowering you to achieve your goals.

Our leadership team and Board

Navigating the NDIS made easy

Your details

Navigating the
NDIS made easy